Privacy Policy
Aesthetics Biomedical® Inc. operates the website (www.aestheticsbiomedical.com) (Website) which is hosted in the United States of America. The purpose of this page is to inform Website visitors regarding our policies with the collection, use, and disclosure of personal information of those who choose to use our Website (Privacy Policy). If you choose to use our Website, then you agree to the collection and use of information in relation to this Privacy Policy.
Our visitors’ privacy is very important to us, and we are committed to protecting the privacy of the data collected from you when you visit this Website. The personal information we collect is used for providing and improving our Website. We will not use or share your information with anyone except as described in this Privacy Policy. We are also committed to keeping your health information private according to the Health Insurance Portability and Accountability Act (HIPAA).
This privacy policy discloses the privacy practices for (www.aestheticsbiomedical.com). This privacy policy applies solely to information collected by this web site. It will notify you of the following:
Information Collection and Use
When visiting our Website, we may require you to provide us with certain personally identifiable information (PII), including but not limited to your name, email address, phone number, location, mailing address, credit card information, and certain other information which we explain in more detail below. However, you may visit our Website anonymously. We collect information from you when you register on our Website, subscribe to our emails or newsletter, or fill out a form. We also use cookies, which gather certain forms of information from your computer to help us monitor and improve Site usage and performance. You can choose not to provide us with this information, but certain portions of the Site may not be available to you.
We are the sole owners of the information collected on this site.
We may use the information we collect to contact or identify you for several reasons, including but not limited to the following:
We may collect, store and use the following kinds of personal information and/or certain anonymous data:
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.
We will use your information to respond to you, regarding the reason you contacted us. We may share your information with another third party outside of our organization, if necessary to fulfill your request (e.g. to ship an order) or to facilitate our organization in managing our website. You should note that different privacy policies may apply to other parts of Aesthetics Biomedical’s web presence – for example, password protected areas.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, or new products or services.
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We do not sell, trade or rent to others your personally identifiable information collected on the Site.
Security
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall-protected) servers.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We take appropriate steps to manage the privacy of your PII and the security of the Site. However, we cannot guarantee the security of any information that is disclosed online.
Log Data
Whenever you visit our Website, we collect information that your browser sends to us, which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Orders
We may accept orders and if we do we request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Cookies
Cookies are small files that a website or service provider transfers to your computer’s hard drive through your web browser that enables the site or service provider to recognize your browser and capture and remember certain information. Our Website uses these “cookies” to collect information and to improve our Website, which helps us provide you with the best experience possible. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your computer. If you choose to refuse or disable our cookies, you may not be able to use some portions of our Website. You may contact us via phone or our contact form to request access to, deletion of, or amendments to the personal information we have collected. We do not honor the Do Not Track (DNT) web browser privacy preference at this time.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]Cookies Necessary for the Functioning of our Ecommerce Store
Name | Function | Duration |
_ab | Used in connection with access to admin. | 2y |
_secure_session_id | Used in connection with navigation through a storefront. | 24h |
_shopify_country | Used in connection with checkout. | session |
_shopify_m | Used for managing customer privacy settings. | 1y |
_shopify_tm | Used for managing customer privacy settings. | 30min |
_shopify_tw | Used for managing customer privacy settings. | 2w |
_storefront_u | Used to facilitate updating customer account information. | 1min |
_tracking_consent | Tracking preferences. | 1y |
c | Used in connection with checkout. | 1y |
cart | Used in connection with shopping cart. | 2w |
cart_currency | Used in connection with shopping cart. | 2w |
cart_sig | Used in connection with checkout. | 2w |
cart_ts | Used in connection with checkout. | 2w |
cart_ver | Used in connection with shopping cart. | 2w |
checkout | Used in connection with checkout. | 4w |
checkout_token | Used in connection with checkout. | 1y |
dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
keep_alive | Used in connection with buyer localization. | 2w |
master_device_id | Used in connection with merchant login. | 2y |
previous_step | Used in connection with checkout. | 1y |
remember_me | Used in connection with checkout. | 1y |
secure_customer_sig | Used in connection with customer login. | 20y |
shopify_pay | Used in connection with checkout. | 1y |
shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
storefront_digest | Used in connection with customer login. | 2y |
tracked_start_checkout | Used in connection with checkout. | 1y |
checkout_one_experiment | Used in connection with checkout. | session |
checkout_session_lookup | Used in connection with checkout. | 3w |
checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
identity-state | Used in connection with customer authentication. | 24h |
identity-state-<<token>> | Used in connection with customer authentication. | 24h |
identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
Name | Function | Duration |
_landing_page | Track landing pages. | 2w |
_orig_referrer | Track landing pages. | 2w |
_s | Shopify analytics. | 30min |
_shopify_d | Shopify analytics. | session |
_shopify_s | Shopify analytics. | 30min |
_shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
_shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
_shopify_y | Shopify analytics. | 1y |
_y | Shopify analytics. | 1y |
_shopify_evids | Shopify analytics. | session |
_shopify_ga | Shopify and Google Analytics. | session |
customer_auth_provider | Shopify analytics. | session |
customer_auth_session_created_at | Shopify analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Collecting Personal Information Specific To Our Ecommerce Store
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Minors
The Site is not intended for individuals under the age of eighteen (18). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
· FACEBOOK – https://www.facebook.com/settings/?tab=ads
· GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Your rights
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Service Providers
We may employ third-party companies and individuals for the following reasons:
These third parties have access to your personal information to perform the tasks assigned to them on our behalf. However, they are obligated to not disclose or use the information for any other purpose.
Google Analytics
This Website uses Google Analytics to help analyze how visitors use this Website. Google Analytics tracks where you came from by your IP address location, which is anonymized. You may learn more about Google Analytics’ terms of service or how to opt-out of Google Analytics.
Google Ads
This Website may use the Google Ads remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to those who visited our Website in the past but did not complete a task on it, such as filling out the contact form to make an inquiry. This advertisement could be in the form of an ad on the Google search results page or a site in the Google Display Network. The Google Display Network is a group of more than a million websites, videos, and apps where ads can appear. Sites in this network have partnered with Google to show relevant ads. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this Website. Any data collected will be used in accordance with the privacy policies of Google and this Website. You may opt-out of Google’s use of cookies by visiting Google’s ad personalization settings. You may also opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Facebook Pixel
This website may use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) on our website (“Facebook Pixel”).
Facebook Pixel allows tracking of user behavior after being redirected to the provider’s website by clicking on a Facebook ad and enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. Data collected in this way is anonymous to us, and we do not see the personal data of individual users. However, this data is stored and processed by Facebook, and Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter of the General Data Protection Regulation (GDPR). You can object to the collection of your data by Facebook pixel or to the use of your data for the purpose of displaying Facebook ads by updating your Facebook’s ad settings.
Facebook is certified under the Privacy Shield Framework agreement and thus guarantees compliance with European data protection legislation.
Sharing
We share aggregated demographic information with our partners and advertisers. And:
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. And:
We may partner with another party to provide specific services. We will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Disclosures
We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information:
Contact Form
Our Website’s contact form submission data—IP address, user agent, name, email address, Website, and message—may be submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted, and it is emailed directly to the owner of the form (i.e., the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, Website, and message. The data is collected on this Website’s database and stored indefinitely.
Privacy of Collected Information and Data
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We do not sell, trade, exchange, transfer, or otherwise give your PII to any other company for any reason without your consent other than for the express purpose of delivering the requested service or purchased product. However, this does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How We Protect Your Information and Data
We use the following information to check login activity and potentially block fraudulent attempts: attempting user’s IP address, attempting user’s email address/username (i.e., according to the value they were trying to use during the login process), and all IP-related HTTP headers attached to the attempting user. Our Website is scanned regularly for security holes and known vulnerabilities to make your visit to our Website as safe as possible. Your personal information is contained behind secured networks, and it is only accessible by a limited number of persons who have special access rights to such systems and who are required to keep the information confidential.
Patient Images
All patient images on this Website are owned by Dr. Richard Clark. We respect your privacy and understand that not all patients want their images on the Internet. We will not post images of you or your procedures without your prior written consent. If you ever want the images removed after giving consent, you can submit a written request to our office for removal.
Children’s Privacy
This Website is in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) and does not address anyone under the age of 13. This Website does not knowingly collect PII from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian of a child under 13 years of age and are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
HIPAA – Health Insurance Portability Accountability Act of 1996
Our Website follows the guidelines of the Health Insurance Portability and Accountability Act (HIPAA). You will not be entering any of your medical information on our Website. Any information obtained through the office may be used for the following reasons:
HIPAA Privacy
We will never share your health information with other people without your permission. However, regarding our Website contact form, please keep in mind that communication via email over the internet is not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed. Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. No one can diagnose your condition from email or other written communications, and communication via our Website cannot replace the relationship you have with a physician or another healthcare practitioner.
Understanding Your Health Record & Information
Each time you visit our office, a record of your visit is made. Typically, this record contains your symptoms, examination, test results, diagnoses, treatment, and a plan for future care or treatment. This information often is referred to as your health or medical record and serves as a basis for planning your care and medical treatment plan.
Information and Test Results
We may use your health information to send you information on the treatment and management of your medical condition that you may find to be of interest. We may also send you information describing other health-related goods and services that we believe may be of interest to you. If we are unable to give you test results in person or by phone, we may send the information to you using your mailing address on file or via electronic mail.
Individual Rights
You have certain rights under the federal privacy standards, which include:
For more information about your rights under HIPAA, visit https://www.hhs.gov/hipaa/for-individuals/index.html
Complaints
If you would like to submit a comment or complaint about our Privacy Policy, you can do so by sending a letter outlining your concerns to Dr. Richard Clark. If you believe that your privacy rights have been violated, you should let us know by sending a letter describing the cause of the privacy concern. You will not be penalized or otherwise retaliated against for filing a complaint.
Consent
By using our site, you consent to our Privacy Policy.
Links & Other Websites
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
This website may contain embedded content (e.g., videos, images, articles) or links to other websites on this site. Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. The best practices of those websites are beyond our control. Our Privacy Policy is only good for this Website. By using our Website, you agree to not hold us liable for the actions of other websites on the Internet that are beyond our control.
We are not responsible for the privacy policies of websites to which the Site links. If you provide any information to such third parties, different rules regarding the collection and use of your PII may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our Site and potential future Aesthetics Biomedical sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to the Site is not covered by this Web Privacy Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. Additionally, we are not responsible for the content of any websites to which this Site links. We do not have any control over any postings or messages published by users on discussion boards, guestbooks or similar user-comment fields available on any linked pages, and are not responsible for such content. You should contact these entities directly if you have any questions about their use of the information that they collect, or any of the user comments or information contained on these sites.
SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Uses by Aesthetics Biomedical® Inc.
We use the information collected through the Site for statistical purposes and for improving the Site, as well as for our marketing purposes and potentially sending commercial emails to you. We often engage a third party’s software or services to assist us with these analyses. As a practical matter, we must release your mailing address to a postal or courier service to deliver information you requested. We use third-parties to assist us with our marketing efforts, including assisting us with sending emails to you. This may include sending you free electronic newsletters and promotional emails for products and/or services offered on our Site as a service. We may send you newsletters and emails periodically listing current specials and deals from us or through our third-party service partners. However, you will have the choice to opt out of receiving newsletters and promotional emails for our products and/or services.
We may also disclose PII in order to respond to a subpoena, court order or other such request. We may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law. We may provide your PII to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.
Uses by Third Parties
We do not provide your PII to any third party for their own marketing purposes.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Surveys & Contest
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Changes to our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Thus, we advise you to review this page periodically for any changes. Our Privacy Policy may change from time-to-time and all updates will be posted on this page.
Effective: March 21, 2023
If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address or phone number given on our website (www.aestheticsbiomedical.com).
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.